Assistable
How the widget works, how to configure it, and where the data goes. Written from the shipped code and captured from a live stack.
Every view and every setting, with screenshots and short videos. Start here.
Focused walkthrough: build a home action, choose where the answers go, test it end to end.
Tool behaviour, ticket routing, webhook payloads, and known rough edges. For engineers.
Answers submitted through a widget form are always saved to Assistable first. An integration such as Gleap, Zendesk, GHL or a webhook is an optional extra destination, never a requirement. If none is connected, nothing is lost: the record lives in the Assistable inbox.